Privacy notice

What we collect

Only what you type into the contact form: your name, email address, country, topic and message. Please do not send photographs of identity documents or payment details; we never need them.

How we use it

To reply to you, to correct our guides, and, where you report a scam, to decide whether to pass the information to the relevant authority. We do not sell or share your details for marketing.

Cookies and tracking

This site sets no advertising or analytics cookies. If that changes, we will update this notice and ask for consent where required.

Your rights

Under UK data protection law you can ask to see, correct or delete the information we hold about you. Use the contact form and mention “privacy request”. If you are unhappy with our response, you can complain to the Information Commissioner’s Office.

Retention

We keep messages only as long as needed to answer them and keep our records of corrections.